In line with the ambition in Wales of achieving an integrated system of digital community care records, Welsh local authorities, RPBs and NHS organisations are working in partnership towards an electronic solution – the Welsh Community Care Information System (WCCIS). Supported by the Welsh Government Integrated Care Fund, the WCCIS digital platform enables safe sharing of information and help to deliver improved care and support for people.

The Vale of Glamorgan has fully embraced  the WCCIS all Wales multi-agency system which allows access to relevant information on the care provided and to show where a patient is with their treatment.  Frontline staff can access and record information ‘on the go’ using mobile devices such as tablets and smart phones.  They can access the best available and most up to date information, so they know who was the last person to see the patient, what happened and what treatment or service plans are in place.

The WCCIS will be available to a range of services, including:


  • Community nursing
  • Health visiting
  • Mental health
  • Learning disabilities
  • Substance misuse
  • Complex care
  • Social care therapies
  • Therapies


The functionality of the WCCIS was developed and agreed by health and social care practitioners and managers. A high degree of the functionality (70%) is common across the service areas. The higher level functionality includes:


  • Referrals
  • Assessments
  • Care planning
  • Case and contact management
  • Alerts and notifications
  • Diaries/scheduling
  • Finance
  • Documentation/forms
  • Access to functionality on mobile devices
  • User authentication
  • Access control
  • Reporting
  • Integration to other (specific) national systems (WCCG, WCP, EMPI, Blue Badges, Home Care Scheduler)


To find out more about WCCIS, please click here.

National WCCIS Board Update April 2017